Privacy Policy

Account information: Your name, email address, and password when you create an account.

Family profile data: Information you enter about your child — name, enrollment year, target schools, GPA, and college savings goals. This data is yours and stored securely.

Financial account data (via Plaid): When you choose to link a savings or 529 account, we connect through Plaid — a secure, bank-level financial data service trusted by thousands of apps. We never see or store your banking credentials. Plaid uses encrypted connections and industry-standard security. We only receive read-only balance and account-type information — never the ability to move money.

Usage data: Standard app usage logs (pages visited, features used) to help us improve the product. We do not sell this data.

• To provide and personalize your CollegeCountdown experience
• To calculate college savings projections and scholarship estimates
• To display your teen's progress, milestones, and college timeline
• To send product updates and important account notifications (you can opt out of marketing emails)
• To improve our product based on aggregate, anonymized usage patterns

We do not sell your personal data. We do not use your financial data for advertising. We do not share your child's information with third parties for marketing purposes.

When you connect a savings account, CollegeCountdown uses Plaid Technologies, Inc. to securely retrieve your account balance. Plaid is regulated, audited, and used by major financial institutions. Here's what happens:

• You log in to your bank directly through Plaid's secure interface — we never see your banking username or password
• We receive read-only data: your account type and current balance only
• No transactions are ever initiated by CollegeCountdown
• You can disconnect your account at any time from Settings

Plaid's privacy policy is available at plaid.com/legal.

CollegeCountdown is designed for use by parents on behalf of their college-bound teens. Teen accounts are created by parents or through a parent-issued invite. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

If you believe we have inadvertently collected information from a child under 13, please contact us at support@collegecountdown.app and we will delete it promptly.

All data is stored in Supabase — an enterprise-grade, SOC 2 compliant database platform. Data is encrypted at rest and in transit using TLS. Access to your data is protected by row-level security policies: only you (and your teen, if they've accepted an invite) can see your family's data.

• Request a copy of all data we hold about you
• Request deletion of your account and all associated data
• Correct inaccurate information at any time through Settings
• Disconnect any linked financial accounts at any time

To exercise any of these rights, email us at support@collegecountdown.app.

Questions about this policy? Contact us at support@collegecountdown.app or write to CollegeCountdown, LLC.